4 months ago on 05/23/2020 at 9:48 AM
14
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Anyone have any luck ordering from IKEA recently in Park Ridge? The website says they have curbside pick up, but it seems to always be unavailable ("maximum orders received for the day"), regardless of when I check. I tried to call, but I got a recording that they have higher than usual call volume and can not take my call, then direct me to the website. Delivery is an option for 3 days from now, but with a $49 delivery fee and a 12 hour delivery window (which is too long for me to be at my office waiting). I'd prefer to pick up curbside. Has anyone successfully done this? Or does anyone know when they will open for customers again?

15 Comments:

4 months ago on 05/23/2020 at 9:49 AM

Colleen Duges has been in this loop. She might be able to help.

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4 months ago on 05/23/2020 at 9:53 AM

I have found that it says that unless you do it during “business hours” I would try at 10am. I was able to get a spot last Monday. booked it mid day Sunday.

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4 months ago on 05/23/2020 at 9:54 AM

The pick up process was super smooth, didn’t exit my car, just make sure your car is ready to be loaded up!

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4 months ago on 05/23/2020 at 9:54 AM

I just picked up an order from the Bolingbrook location earlier this week. It’s just luck. I got my order to go through at around 8:30-9:00am. I also never received the email that my order was ready, but I called and was able to get through to an employee that told me my order was ready.

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4 months ago on 05/23/2020 at 9:56 AM

It took me about a week to happen to check at the right time to get a slot. Also had to do the Bolingbrook location over the Schaumburg location. But the process itself was smooth once we got a slot.

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4 months ago on 05/23/2020 at 10:01 AM

Someone told me you just should try refreshing every 30 minutes because they open up spots at different times during the day.

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4 months ago on 05/23/2020 at 10:01 AM

I was able to put in an order for click and collect for pick up that was supposed to happen last Wednesday. Order was never fulfilled. Website won’t let me cancel the order. Can’t get through to anyone on the phone and emails not returned. This was for the Schaumburg location. So, I’d say beware of this option.

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4 months ago on 05/23/2020 at 10:05 AM

I did last week. It took a few days of trying at random times of the day I finally had luck around 8 am. I ended up in Bolingbrook because Schaumburg was out of stock.

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4 months ago on 05/23/2020 at 10:08 AM

I was able to order last week at 6 am. Received a confirmation that said pickup would be the following day but not to come until I received a second email that my order was ready. Never received another email so I just showed up & my order was ready.

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4 months ago on 05/23/2020 at 10:12 AM

I got on yesterday and placed an order for Monday pick up. They have five time slots available. I ordered right after midnight.

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4 months ago on 05/23/2020 at 10:24 AM

I just did this earlier this week. Checked at 1am and it said booked. Checked again a few times then randomly got a spot for the next day at like 1030am.

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4 months ago on 05/23/2020 at 10:53 AM

Did you create a log in? I got right in once I did that. Pickup was next day. Super easy!

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4 months ago on 05/23/2020 at 11:00 AM

Search this group for this subject—my husband tried for days and then had the idea to do it through his phone somehow. He got right through! I don’t recall what voodoo magic he used, but he outlined the steps on someone else’s subject string.

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4 months ago on 05/23/2020 at 11:30 AM

For those who have been able to order, did you go during your time slot or after? I was able to get a pick up time for this afternoon but never got a second confirmation email. not sure if I should head over there later or wait until tomorrow morning!

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4 months ago on 05/24/2020 at 1:17 PM

Woo hoo! I finally got through at 12:40 today! After 4 days of trying. Thanks for the advice and commiseration!

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