4 months ago on 05/14/2020 at 11:13 AM
9
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Hi all. I need fast advice for a call I have scheduled at noon today in Park Ridge. I signed my sophomore daughter up for summer program from Leadership Initiatives. It was supposed to be held for a week at Georgetown University. Given current circumstances, they have offered me three options: conduct virtually, postpone to next summer, or go to a new onsite location. I don't like any of the options and think I should get my money back. The cost was a little over $2, 000. What would you do and say? If I were forced to choose, I elect to postpone until next summer. However, who's to say they will stay in business and other issues that may arise. I appreciate your advice!

11 Comments:

4 months ago on 05/14/2020 at 11:30 AM

I would demand my money back and assure them that you will sign her up again next summer if it’s still an option and she’s still interested.

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4 months ago on 05/14/2020 at 11:37 AM

They should also offer your money back based on the current situation. Most venues we are working with for corporate events are allowing us out of the contracts. They should be doing the same, but most won't offer that without first exploring the other options they outlined. Good luck!

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4 months ago on 05/14/2020 at 11:39 AM

Thanks, Teri Pipitone Bergtholdt and Peggy Milbrandt. I don't enjoy conflict, but I am going to push back on this one.

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4 months ago on 05/14/2020 at 11:46 AM

How did you pay for it? If they refuse to give you your money back, you could dispute it through your credit card company.

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4 months ago on 05/14/2020 at 12:00 PM

I know of several sophomores that were to attend pre-college programs that particular universities with the universities directly and those universities have offered either online programs, a refund or carry over to 2021. I assume leadership initiatives would offer the same type of options

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4 months ago on 05/14/2020 at 12:02 PM

On phone now. he is saying he cannot offer anything else

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4 months ago on 05/14/2020 at 12:07 PM

Dispute the charge on your credit card. They have the burden of proof that they delivered as promised.

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4 months ago on 05/14/2020 at 1:09 PM

Do they have a Facebook page? Accurate feedback in a public forum might help you get your refund. Otherwise talk to your credit card rep

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4 months ago on 05/14/2020 at 1:17 PM

My daughter was registered for a similar program at Georgetown. We elected to roll the $ over to next year but for us there was an option to get a refund. We actually still have until February to get a refund for next year.

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4 months ago on 05/14/2020 at 2:33 PM

Money back!

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4 months ago on 05/14/2020 at 3:05 PM

Money back!

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