2 years ago on 04/14/2020 at 10:47 AM
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2 years ago on 04/14/2020 at 10:54 AM

That is very true. Yes it sucked I’m sure, but places are not use to doing business like this.

2 years ago on 04/14/2020 at 11:05 AM

Firewater has done a lot for the community during this time.

2 years ago on 04/14/2020 at 11:12 AM

You guys are great! This message shows your business exhibits poise and grace. You won’t lose me as a customer.

2 years ago on 04/14/2020 at 11:14 AM

I really enjoyed the brunch. So much food we were able to feed our senior neighbor, have it for dinner and breakfast the next day. Thank you for providing an excellent meal that I did not have to make!

2 years ago on 04/14/2020 at 11:24 AM

I think flexibility is key here! Think about what it's like to prepare a big holiday meal for a group that you are hosting at home. Then imagine having to do it for SEVERAL groups at once. AND for the first time! There has to be an allowance made for a learning curve! I am sure this business is doing ALL they can to stay afloat and keep their employees earning a wage during this insanity. Kudos to them, and for accepting responsibility that things weren't perfect for some customers and trying to rectify it and make amends. I think that if you have the good fortune of being able to afford to order out a delicious holiday meal you are more blessed than many are this Easter. Perhaps extend your blessings to include understanding and patience to all trying to endure this uncertain time. Just my opinion tho.

2 years ago on 04/14/2020 at 11:29 AM

We ordered and it was good!

2 years ago on 04/14/2020 at 11:30 AM

I didnt order from you but everything will work itself out. You guys are new to this curbside ordering and you're a fabulous business. I wish you much continued success as you try to get your way through all the sudden changes. People need to be patient and understanding and not bad mouth any business that is trying their best. We as a community need to take a breath and be kinder and get used to the fact that our future includes waiting. No more snap your fingers it's there. We must realize that we are all trying our best for now.

2 years ago on 04/14/2020 at 11:44 AM

I think everyone should just be a bit more understanding and flexible and most of all grateful for you working so hard to keep your business solvent.

2 years ago on 04/14/2020 at 1:01 PM

Our food was an hour and a half late, items were missing or burnt. I tried very hard to be forgiving, but at some point I was just done with the whole experience.

2 years ago on 04/14/2020 at 3:03 PM

We had dinner at home on Easter. but have ordered carry out from Firewater since the shelter at home started. agreed it is a learning curve, and I for one have learned to be a little more patient during these times. can't wait until life is back to "normal" and we can join the staff inside! Thanks for trying your best!

2 years ago on 04/14/2020 at 3:27 PM

They must feel terrible and thank God this is our only problem.