3 years ago on 12/03/2019 at 9:19 AM

Talk to me about quality internet service in Park Ridge. I'm driving myself mad trying to troubleshoot our AT&T internet issues. We have the Internet 1000 plan, as we often have at least 8 "devices" of some sort needing wifi at the same time. Our main router/gateway was installed in the basement. We have TWO Smart Extenders on the main floor where we spend the most time (one near the front of the house & one near the back of the house). These extenders are CONSTANTLY dropping the wifi, and thus dropping anything connected to them. AT&T has been absolutely no help. Is this an extender issue? The location of the router? Do I need to drop AT&T and go with another company?


3 years ago on 12/03/2019 at 9:22 AM

Extender issue. Also depends on how far those extenders are away from the main source also.

3 years ago on 12/03/2019 at 9:46 AM

We switched to an ASUS router plugged into the AT and T modem/router and it solved our problems. The newer routers are more powerful and able to handle multiple devices. We also have two plug in extenders. One on each floor. We have solid plaster and lathe walls so this really helps boost the signal.

3 years ago on 12/03/2019 at 9:47 AM

BTW. The tech guys at Abt advised us on the equipment and how to set it up. Worked like a charm.

3 years ago on 12/03/2019 at 9:52 AM

Following. Am thinking of switching back to att from Comcast because they are ridiculously expensive

3 years ago on 12/03/2019 at 10:01 AM

If you are willing, get a “mesh” system like an Eero, it works great. My old WiFi just didn’t cut it when we moved, probably due to the plaster, now I have a smart tv in my detached garage and stream tv from there without issue. It’s not cheap though.