2 years ago on 10/10/2019 at 7:46 PM
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Ok, have Xfinity for everything, internet, tv and phone(not sure why) by Park Ridge. Had Att fiber rep come in and price out cost savings of 50-60 less month. I like Xfinity, just don’t like the cost. any additional info from those that switched, positive or negative?

17 Comments:

2 years ago on 10/10/2019 at 8:01 PM

Cathalyne Restivo Spina They did nothing for us. had been loyal customers for fifteen years. We switched to Wow and now save $100/month. Comcast would do nothing to lower our rate. it was ridiculous.

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2 years ago on 10/10/2019 at 8:06 PM

Be prepared for dropped internet with att. At least was my experience. You pay for quality with Xfinity. I pay $50 a month flat for internet through Xfinity and don't buy into their other crap they offer. You can get tv a million other ways(Vue, sling, IPTV). Or of you can probably get internet and stream tv for $100 or less bit youbwould Roku sticks to stream and no DVR.

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2 years ago on 10/10/2019 at 8:18 PM

AT&T will go up to the same as Comcast once your contract ends. I’ve heard that if you walk into an Xfinity Store the can lower your bill

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2 years ago on 10/10/2019 at 8:32 PM

Hi. We have a team right here on Facebook who can help take care of that for you. Go to the Xfinity Facebook page and send a private message with your account number and the details of your issue. An agent will be in touch to help. n

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2 years ago on 10/10/2019 at 8:35 PM

That’s what I tried; they said I would have to effectively drop them and come back to get the low rate that new customers get. I don’t appreciate irrational policies and silly games so I went with Wow

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2 years ago on 10/10/2019 at 9:36 PM

I switched to att for 5 days and went back to xfinity. Internet kept going out. They said it’s because we had dead spots but not with xfinity

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2 years ago on 10/10/2019 at 11:03 PM

We had fiber put in across the street and I love it. Huge difference.

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2 years ago on 10/11/2019 at 4:22 AM

Don’t do it! Just cancelled att it was terrible.

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2 years ago on 10/11/2019 at 6:31 AM

We switched two years ago. occasionally have to reset modem but other than that we’ve had no significant issues.

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2 years ago on 10/11/2019 at 6:39 AM

I’ve been with Comcast since forever and I’m finally done with them. I’m switching to WOW + Hulu Live, ditching my Tivo boxes, no DVRs, just Apple TV and Hulu Live through WOW internet. I did a free month trial of Hulu Live last winter and was pretty impressed.

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2 years ago on 10/11/2019 at 7:22 AM

I had Comcast for years too expensive. Have Comcast for Internet only and then hooked up to my sons PlayStation Vue to very limited tv

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2 years ago on 10/11/2019 at 7:48 AM

Switched to Wow and hate it. The on screen guide, search, basically everything are cutting edge 1997. We’re switching back to XFinity.

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2 years ago on 10/11/2019 at 7:49 AM

If you can actually get fiber then that would be better. On the flip side I just switched to Comcast cellular and am cutting about $100 a month from my cell costs for two lines and it runs on the Verizon infrastructure so no loss of service

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2 years ago on 10/11/2019 at 9:57 AM

I tried att for two years Not at all happy with it. Don’t know how many times I had to reset the tv box. Internet very slow. I so glad I am back with Comcast. On I love the voice function on the remote.

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2 years ago on 10/11/2019 at 10:43 AM

ATT doesn’t stand by their word. You’ll be on the phone monthly fighting. Comcast slightly better.

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2 years ago on 10/12/2019 at 2:05 AM

Run from AT&T . your bill will be whatever the feel like charging you.

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2 years ago on 10/12/2019 at 7:23 AM

We switched from xfinity all services to AT&T fiber internet only, about 3 months ago (after rep visit). So far happy with internet service, speed matches xfinity, 1 outage in last 3 months, also similar to my experience with xfinity. Cost cutting wise seemed to be the right decision for us.

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